Customize assistant appearance
The “Appearance” section allows you to personalize your AI assistant to align with your brand identity and deliver a cohesive user experience.
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Breakdown of customization properties you can configure:
Add assistant guidelines
The “Guidelines” section allows you to personalize your AI assistant to match your brand's guidelines ensuring an accurate, on-brand experience.
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Breakdown of brand guidelines you can configure:
Customize assistant settings
The “Settings” section enables you to customize your AI assistant’s behavior for handling escalations and redirecting queries to your human team. This ensures a seamless handoff process when Asa is unable to provide an answer to users, maintaining a smooth and efficient user experience.
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Breakdown of settings you can configure:
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