How are knowledge sources counted

Both free and paid Asa plans limit the number of knowledge sources Asa can access as a knowledge base for responding accurately to storefront visitors and customers.

Files & Links: Each file and URL is treated as a single knowledge source.

Templates: Each template is treated as a single knowledge source.

Integrations:

• Shopify: Each product, article, page, or policy counts as one knowledge source. Metafields and reviews are included with products, not counted separately.
• Notion: Each page counts as a separate knowledge source.
• JudgeMe Product Reviews: Linked to Shopify products, these are not counted separately and are included with the associated product.
• Yotpo product Reviews: Linked to Shopify products, these are not counted separately and are included with the associated product.
• Google Drive: Each doc/file counts as a separate knowledge source.

If you’re still having trouble understanding how knowledge sources are counted, feel free to reach out to us at help@alphablocks.ai —our team is happy to assist you promptly!